During a Medicare Advantage or prescription drug plan presentation, what must the agent review with the consumer?

The required review during a Medicare Advantage or prescription drug plan presentation focuses on informing the consumer about essential aspects of the plan. One critical area is interpreter services availability, which ensures that individuals with language barriers can fully understand their options and make informed decisions regarding their healthcare coverage. This service is particularly important in promoting effective communication and ensuring that all consumers, regardless of their language proficiency, can access necessary information about their plans.

While discussing available plan options and costs is certainly significant, the requirement emphasizes communication accessibility, making it necessary for agents to address interpreter services as part of their presentation to ensure inclusivity. Understanding the history of Medicare or the competition's offerings, while informative in a broader context, is not mandated in the agent's presentation and does not directly assist the consumer in understanding their immediate plan choices.